Online luxury fashion retailers like Farfetch, Matchesfashion, and Yoox Net-a-Porter have faced significant losses, layoffs, and unpaid suppliers.
The core challenge lies in moving inventory without eroding brand value.
In the virtual world, where traditional indicators of luxury like touch and feel are absent, it becomes difficult to differentiate high-end products.
As secondhand luxury fashion rises, profitability remains elusive for many companies.
The Dutch auction model
A potential solution to these challenges lies in the Dutch auction model, famously used by Royal FloraHolland, the world’s largest wholesale flower market.
In a Dutch auction, the price starts high and gradually decreases until a buyer stops the clock and makes a purchase.
This method allows for fast sales of perishable products like flowers.
For luxury fashion, where quick inventory turnover is crucial, a similar auction could help retailers move products efficiently without undermining brand exclusivity.
Royal FloraHolland addresses the challenge of signaling quality online by introducing a presale channel.
Products listed in presales give buyers insight into the market value, setting a reference point for auction bids.
Research shows that flower lots offered in presales generate higher revenues.
The presale approach
A presale approach could similarly benefit online fashion retailers by providing customers with clearer indicators of product quality and price expectations before an auction.
Another good example is Filene’s Basement, a popular discount store in the early 20th century, which used a system similar to Dutch auctions.
Products were progressively discounted until they sold.
Despite the markdowns, branded manufacturers were satisfied as inventory cleared quickly without damaging the brand.
Platforms like StockX and Vestiaire Collective have already adopted Dutch auctions to launch exclusive products and run seasonal sales.
Using a Dutch auction model and presale channel provides several advantages
First, it ensures faster inventory turnover, reducing the risk of unsold stock while maintaining perceived brand value.
Second, it helps manage pricing transparency and allows brands to gauge consumer demand.
Finally, it engages customers more effectively by offering multiple touchpoints for product interaction which leads to greater customer satisfaction and brand loyalty.
In sum, this method allows luxury fashion brands to balance profitability with exclusivity, creating a win-win for both the retailer and the consumer.
Adapting the Dutch auction model and presale strategy from the wholesale flower market could provide luxury fashion retailers with a method to clear inventory quickly, maintain brand value, and engage customers.
This hybrid approach offers a potential solution to the persistent challenges of profitability in the online luxury market.
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